Recent Blogs

This past June we invited over two thousand parking professionals to participate in our 2018 Parking Industry Career Seeker Survey^TM, and with nearly 600 responses received, we're excited to help you put what we learned to use.  

One eye-opening parking career trend revealed...

Given 48% of those surveyed said they are looking to change jobs in the next 12 months (90% of which are from operations - gulp) parking organizations would be wise put a bright light on their talent retention strategies in order to mitigate turnover and associated consequences while keeping top talent engaged and productive.  

For those of you looking for a new opportunity, we're excited to share what your peers had to say when it comes to evaluating and selecting a company and role where you will be happy and engaged.

The Fair Labor Standards Act (FLSA) was a hot topic of discussion in 2016 when the Department of Labor proposed rule changes to exempt versus non-exempt employment criteria that were ultimately rejected by the federal court.  While the lawyers duke it out to decide its fate, the FLSA has faded into the background for most employers.  While the bright light on FLSA may have dimmed a bit, here are a few of the lesser known requirements that I will be sharing while facilitating the FLSA workshop session in a few weeks at the IPI Conference and Expo.   

There is very little about the parking industry that hasn’t been affected by technology over the past several years.  The operations manager role has transformed dramatically from being a care taker of the lot to now more of a consultant who analyzes data, leverages equipment to report trends, and adjusts pricing through yield management.  

"This is the most fun interview I've ever been to!"  said a candidate who attended a recent group interview session I facilitated for a client as part of a large hotel valet opening.  It was great to hear this feedback from one of the applicants, but what was even better is that my client and I left the session feeling like we could objectively evaluate each attendee's potential to succeed as a hotel valet.

For the fourth year, Parking Today has graciously dedicated an annual issue to Women In Parking. All the articles are written by members and more than a few organizations acknowledge female parking professionals in specially designed pieces.

Parking companies differentiate themselves from each other in a variety of ways, but one of the most effective is developing and maintaining strong client relationships.  When a company does this well enough to improve contract retention rates by 5%, a study published by Business Week demonstrated that this translated to a boost in profits of 125%.  Those managers who are successful at establishing themselves as trusted advisors play a key role in fostering positive relationships and retaining clients.