This may sound familiar: HR finds out that an employee has left the company when Payroll runs a Zero Hours Report and reviews those employees listed who haven’t received a paycheck in the last six months. Or a new hire calls HR to ask a question and the person answering the phone hasn’t a clue who the caller is or his start date. HR then sends an email reminding the company of the standard procedures for on-boarding and off-boarding employees, yet compliance remains inconsistent.

Developing a training program for managers from the ground up may sound like a daunting task, but it is easier than it first appears. Some of the benefits to be gained once the program is implemented include: