Is It Time To Plan Your 2018 Strategies?

In a recent post about the growing technology pie and how companies keep pace with the constant onslaught of new knowledge and skills required to stay competitive, I mentioned the importance of creating a collaborative work environment so people have a chance to mix together and share knowledge.

I had the opportunity to present at the New York State Parking Association Conference yesterday on sustaining a customer service culture within the parking industry. There are so many opportunities organizations can pursue to realize this goal that go well beyond annual classroom customer service training, and it's always great to be able to highlight them. I originally presented this session at the IPI Conference in 2016 and wrote a series of blogs then. To discover ideas you can use within your company access the series here:

With technology changes hitting parking faster and harder at every turn, it’s more and more difficult to determine what software, apps, and other technologies you should adopt right now, what you should target in the next 1-3 years, and what long-range plans you need for an uncertain future.

With the recent news coming from Puerto Rico and the ongoing crisis that both Texans and Floridians are still facing, many of us are asking how can we help.

There is a lot going on at the intersection of parking, technology and recruiting these days. All of these sectors are undergoing rapid and fundamental change as innovations push the boundaries of "business as usual" to new horizons. Let me touch on some general points that might help you navigate your way around these crossings.