I can sum up in one phrase what leadership entailed when I first came to the parking industry: "Tell 'em what to do and if they don't like it, tell 'em they can leave." It's kinda comical some twenty years later to think this was the essence of leadership and at the same time amazing how far the industry has come in supporting our parking leaders to better their ability to drive results through their teams' performance.

A survey conducted at the end of 2014 stated that roughly 74% of adults in the world have a social media account, and it is easy to say that Social media is becoming part of everyday life in all kinds of new ways. Having these accounts is not just for entertainment anymore and has become a way for individuals to get connected to others for career purposes that used to be impossible unless you knew someone who knew someone. These sites make it much easier to view your name, picture and showcase of your experience to the masses. With all of this exposure, it is important to remember the purpose of particular sites and how to utilize them to your advantage.