Recent Blogs

February 14, 2019 – Tim Winterich

What Professions Celebrate Valentine's Day In Style?


What profession is the most romantic?  According to a recent survey, 78% of Marketing and Sales employees are the most romantic and expect to do something special for their partners. 

Close behind in the love race profession is Customer Service with 71%.  HR related employees clock in at 60%.  Which isn't bad compared to the other end of the spectrum where 42% of Accounting and only 37% of IT workers expect to celebrate the big lover's day in any way.

June 08, 2018 – Colleen Niese

How To Hire the Best (vs. the "Familiar")

Last weekend I had the absolute pleasure in attending my niece's university graduation ceremony at Wellesley College. The energy created from celebrating 500 women from around the world who collectively earned such an achievement through their intellect and effort was inspiring. Given I was about to moderate a panel discussion at the IPI's Annual Conference & Expo, one troubling thought that came to mind that day was what a shame it would be if any of these graduates lost out on a well-earned opportunity simply because of her gender.

May 10, 2018 – Vicki Pero

4 Lesser Known Facts About the FLSA

The Fair Labor Standards Act (FLSA) was a hot topic of discussion in 2016 when the Department of Labor proposed rule changes to exempt versus non-exempt employment criteria that were ultimately rejected by the federal court.  While the lawyers duke it out to decide its fate, the FLSA has faded into the background for most employers.  While the bright light on FLSA may have dimmed a bit, here are a few of the lesser known requirements that I will be sharing while facilitating the FLSA workshop session in a few weeks at the IPI Conference and Expo.   

September 07, 2017 – Colleen Niese

Want To Know Your Company's Cost Per Hire?

Any parking management company would agree that the highest overhead line item in a given budget is labor and outside payroll, one of the main drivers to this overall expense is hiring. Ironically, the hiring process is often overlooked in financial reviews and yet, it's likely one of the most controllable expenses.

August 17, 2017 – Colleen Niese

Advance Your Leadership Craft From Parking Pro's

I can sum up in one phrase what leadership entailed when I first came to the parking industry: "Tell 'em what to do and if they don't like it, tell 'em they can leave." It's kinda comical some twenty years later to think this was the essence of leadership and at the same time amazing how far the industry has come in supporting our parking leaders to better their ability to drive results through their teams' performance.

July 11, 2017 – Vicki Pero

Hey Parking Managers, Do Your Clients View You As a Trusted Advisor?

Parking companies differentiate themselves from each other in a variety of ways, but one of the most effective is developing and maintaining strong client relationships.  When a company does this well enough to improve contract retention rates by 5%, a study published by Business Week demonstrated that this translated to a boost in profits of 125%.  Those managers who are successful at establishing themselves as trusted advisors play a key role in fostering positive relationships and retaining clients.