Recent Blogs

December 07, 2018 – Colleen Niese

Why Won't They Listen To What I Mean?!

Have you ever walked into a staff meeting, convincing yourself that your team is going to follow what you've requested to the letter, only to leave that same meeting wondering what level of compliance you're going to actually see?

September 13, 2018 – Meghan Maynard

How Your Organization Creates It's Own Culture

 Employers in today’s market strive to create a rich company culture for a number of different reasons:  some believe in the direct correlation between employee performance and profits, others rely on culture to be their guiding compass with decision making and prioritizing strategic goals and most recognize how their employer brand is more and more the key driver to attracting top talent, given career seekers often put it at the top of their list when seeking employment. Our own annual 2018 Parking Industry Career Seeker Survey™ respondents noted company culture as a factor that would raise their engagement (33%), as well as 26% stating that a lack of company culture would be a reason they would leave their current position.The term “company culture” gets thrown around a lot in today’s corporate world, but how do you define it? The term can be difficult to pinpoint at times and even more challenging to decode the exact culture of a company. In business settings, these factors come to mind when discussing company culture:

August 03, 2018 – Meghan Maynard

Parking Industry Workforce Trends Revealed

This past June we invited over two thousand parking professionals to participate in our 2018 Parking Industry Career Seeker SurveyTM, and with nearly 600 responses received, we're excited to help you put what we learned to use.  

One eye-opening parking career trend revealed...

Given 48% of those surveyed said they are looking to change jobs in the next 12 months (90% of which are from operations - gulp) parking organizations would be wise put a bright light on their talent retention strategies in order to mitigate turnover and associated consequences while keeping top talent engaged and productive.  

For those of you looking for a new opportunity, we're excited to share what your peers had to say when it comes to evaluating and selecting a company and role where you will be happy and engaged.

May 10, 2018 – Vicki Pero

4 Lesser Known Facts About the FLSA

The Fair Labor Standards Act (FLSA) was a hot topic of discussion in 2016 when the Department of Labor proposed rule changes to exempt versus non-exempt employment criteria that were ultimately rejected by the federal court.  While the lawyers duke it out to decide its fate, the FLSA has faded into the background for most employers.  While the bright light on FLSA may have dimmed a bit, here are a few of the lesser known requirements that I will be sharing while facilitating the FLSA workshop session in a few weeks at the IPI Conference and Expo.   

November 10, 2017 – Colleen Niese

Is It Time for Your 2018 Strategic Planning?

Is It Time To Plan Your 2018 Strategies?

October 13, 2017 – Vicki Pero

Sustaining a Customer Service Culture

I had the opportunity to present at the New York State Parking Association Conference yesterday on sustaining a customer service culture within the parking industry. There are so many opportunities organizations can pursue to realize this goal that go well beyond annual classroom customer service training, and it's always great to be able to highlight them. I originally presented this session at the IPI Conference in 2016 and wrote a series of blogs then. To discover ideas you can use within your company access the series here: