When you interact with your employees, the way you approach these situations will define you as a boss or a leader. Bosses direct people to do work, while leaders inspire people to perform. The work environment created by each of these approaches can dramatically impact bottom line results, as people who are led are likely to be much more engaged and contribute discretionary effort, due to a higher level of connectivity and engagement to the company’s bigger picture.
A professional who relies on a style where the manager makes all the decisions without any input from the their team members would likely be labeled a boss. To be a leader requires vision, consistent interaction and authentic trust in both yourself and others. Below are characteristics of each type of manager. Which describes you best?
If you landed more in the boss column and want to become more of a leader, uDrive can be of help! Subscribers have access to training programs and resources that can help you sharpen your skills and support your employees. These can be found in the Resources for the Parking Manager and Organizational Performance sections of the site.